Full-Time Network & Systems Engineer (MSP)

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We are a fast-growing Managed Service Provider, is seeking experienced, process-driven Network & Systems Engineers to remotely handle engineering tickets for our diverse client base. If you are a skilled IT professional who thrives in solving complex issues, values structure and efficiency, and enjoys providing exceptional customer service, we want to hear from you! Who You Are: A problem-solver who loves technology and troubleshooting. Process-oriented, with a structured approach to resolving issues efficiently. Customer-focused, ensuring that clients feel supported and confident in their IT infrastructure. A clear communicator who can explain technical concepts in a way that makes sense. A self-starter who thrives in a remote environment and takes ownership of tasks. Key Responsibilities: Resolve IT support tickets related to networking, system administration, and cloud infrastructure. Troubleshoot Windows Server & Desktop OS, Microsoft applications, and (preferably) Linux. Manage network configurations, security tools (Sophos, Fortigate, SentinelOne, etc.), and enterprise LAN/WAN environments. Work within cloud-based environments (Azure, AWS) and support virtualized systems (Hyper-V, VMware). Document all work accurately, ensuring smooth handoffs and transparency. Follow structured IT processes to maintain efficiency and consistency. Preferred Technical Skills: Strong experience with Ubiquiti network setups. Windows Server & Active Directory administration. Cloud experience (Azure, AWS, VMware, Hyper-V). VoIP systems, ticketing systems, and remote support tools. Basic scripting/automation knowledge is a plus! Requirements: Previous MSP or IT support experience highly preferred. Must have stable, high-speed internet and a quiet work environment. Ability to pass a background check.

Keyword: cloud

Contractor Tier: Hourly: $40.00 - $42.00

Price: $41.0