Operations Manager for Virtual Law Firms

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We’re hiring a sharp, systems-minded Operations Manager to lead day-to-day ops for our clients, solo attorneys and small firms, so they can stop dealing with admin headaches and start scaling their businesses. You’ll Be Responsible For: • Acting as the firm’s primary operations lead, reporting directly to the managing attorney • Troubleshooting tech issues and coordinating with IT providers • Handling payroll communications, insurance, bar license tracking, and office lease support • Managing subscriptions, software vendors, and equipment repairs • Creating processes for client onboarding, invoicing, collections, and compliance • Calling vendors or support lines when something breaks and making sure it gets fixed • Working with accounting and legal professionals to keep things running smoothly What You Bring to the Table: • 2+ years in law firm or small business operations • Tech-savvy with tools like Clio, QuickBooks, Microsoft 365, Zoom, etc. • Experience managing projects, vendors, and client expectations • Confident calling support lines or navigating complex administrative issues • Highly organized, resourceful, and ready to own outcomes • You've worked at a virtual law firm or understand professional services workflows • You’ve helped implement or improve systems and processes at a growing company Why You’ll Love This Role: We’re a growing virtual operations company with a mission to help attorneys and entrepreneurs stay focused on running their business and serving clients. You’ll be a key part of making that happen. Next Steps: We will start with an initial interview to discuss the role and ensure mutual alignment. If we’re on the same page, the next step will be a final interview with our CEO. We move quickly and aim to be transparent throughout the process. If you’re ready to contribute meaningfully, work independently, and be part of something that makes real impact — we’d love to meet you.

Keyword: IT Support

Project Management Vendor Management Communications Microsoft Excel