Found 110 result(s).
We are hiring for a Team Lead to support remote Phone Support operations for one of Upwork’s enterprise clients in the education space. The project will require coordination across a team and is expected to last more than 6 months. Job Title: Team Lead Rate: $20.00 per hour Location: Remote Employment Type: Full-Time Company Overview Upwork’s Managed Services team is seeking a qualified Team Lead ...
Job Type: Hourly
Team Management Call Center Management Education Customer Service Customer Support BPO Call Center
Job Overview To apply submit resume copy. Are you looking for a flexible remote work-from-home position where you can showcase your communication skills and assist clients in solving their issues? We are hiring enthusiastic and dedicated Remote Live Chat Support Specialists who are passionate about providing exceptional customer service. In this role, you'll interact with clients through live chat...
Job Type: Hourly: $20.00 - $35.00
Call Center Management Product Knowledge Vision Helpdesk Intercom Customer Feedback Documentation Payment Processing Online Chat Support Customer Service Customer Support Customer Satisfaction Communication Etiquette Email Support
Job Description: To apply submit resume. We seek a motivated freelance Support Specialist. No experience needed; we offer training. Responsibilities include assisting customers, resolving issues, and providing product information. Ideal candidates will have strong communication skills and a willingness to learn. This is a great opportunity to gain customer support experience in a friendly environm...
Job Type: Hourly: $20.00 - $40.00
Call Center Management Social Media Management Intercom Help Scout Freshdesk Customer Service Customer Support Data Entry Email Communication Administrative Support Online Chat Support Communications Microsoft Excel
We’re a digital marketing agency looking to hire individuals to assist with creating and lightly managing new Google Ads accounts for internal testing purposes. No prior experience with Google Ads is required — we provide full step-by-step instructions. We run a marketing agency, and part of our work involves testing new ad strategies, creative variations, and targeting setups. Google has certain ...
Job Type: Hourly: $8.00 - $15.00
Google Ads Call Center Management Social Media Management Customer Support
Target Pay Rate: $18.00/Hour This role will be engaged as employment and will be supported through our staffing vendor as your employer as a part of the Upwork Payroll Solution. All employment taxes and benefits will be considered upon onboarding based on your location. The Enrollment Administrator plays a pivotal role in guiding families and students through the enrollment process for public and ...
Job Type: Hourly
Phone Communication Phone Support Customer Support English Customer Service Data Entry BPO Call Center
I own an insurance agency and I need help in setting up aws cloud storage for all the call recordings I have from my dialer software that I use. They have done this before and can help integrate this. I am not familiar with AWS and I would like it set up and explained to me how I can access the files I need after they are uploaded.
Job Type: Hourly
The Member Services Representative works in the call center and receives phone calls primarily from members seeking roadside assistance or membership information. The incumbent will assess the emergency and/or contact a roadside assistance provider to ensure prompt service. This position provides excellent customer service, providing members with information and resolving issues.
Job Type: Hourly: $50.00 - $95.00
Phone Support Phone Communication Customer Support Cold Calling Telemarketing Sales Customer Service Scheduling
Job Title: CCaaS Solution Architect (Contractor) Location: Remote (U.S. Based) Job Type: Contract Industry: Contact Center Technology / Customer Experience About the Role We are seeking an experienced CCaaS (Contact Center as a Service) Solution Architect to lead the design, implementation, and optimization of enterprise-grade cloud contact center platforms. This contractor role requires deep tech...
Job Type: Hourly: $60.00 - $85.00
Customer Support Amazon Web Services User Acceptance Testing
We’re seeking a proactive, highly organized Virtual Assistant based to support our CEO and team with both administrative and general marketing tasks. If you’re detail‑oriented, take initiative, and enjoy contributing to marketing efforts, we’d love to hear from you! Administrative Support - Monitor and respond to CEO and team emails daily - Attend Zoom meetings and take clear, concise recap notes ...
Job Type: Hourly: $13.00 - $15.00
Asana ChatGPT Email Communication Administrative Support Executive Support Call Center Management
Key Responsibilities Member Support & Communication Serve as the primary point of contact for member inquiries, updates, and troubleshooting Respond promptly and professionally to member questions, complaints, and feedback Guide members through signing up, updating billing, canceling, and adding vehicles Support outbound efforts for renewals and re-engagement with past members Systems & Da...
Job Type: Hourly
Email Support Email Communication Call Center Management Complaint Management Inbound Inquiry Communications Administrative Support Customer Service