IT Support Help Desk Representative Needed
Hourly: $20.00 - $40.00
Job Summary Receive internal user problem via phone or e-mail, tracks problem in ticket tracking package, resolves or escalates problem to 2nd level support Responsibilities Interacts with cross-organizational entities to escalate trouble tickets and restore service as quickly as possible. Assist with Basic End User Support. Responds to trouble calls/alerts/emails in a timely and professional manner. Follow system security procedures and guidelines; establish user accounts and access rights. (SUBMIT RESUME)
Keyword: Customer Service
Price: $20.0
Customer Service Customer Support Remote Connection Support Network Administration System Configuration System Maintenance Technical Documentation Management IT Support Helpdesk Ticketing System Communication Etiquette Technical Support Troubl
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