Search Results for: Incid

Hello! I would like to have a quick chat with you about your technical skill and availability. I'm interested to know more about your experience, and curious if our personalities jive. We have a need for a technical person to help us with our clients. The job is flexible, as long as there's attention to detail in tasks. We have a pretty fun team and we all collaborate with each other regularly. Lo...

Job Type: Hourly: $25.00 - $73.00

IT Support Technical Support Network Administration System Administration Microsoft Windows macOS Virtualization Incident Management Customer Service

We’re a small, fully remote business. We provide laptops to our employees, but when employees leave, some laptops remain inaccessible due to forgotten or unknown passwords. We need an IT Admin who can quickly help us reset passwords and get these laptops operational again. Beyond this, we also require occasional help with typical IT admin tasks, like software troubleshooting, hardware issues, and ...

Job Type: Hourly

Technical Support System Configuration Incident Management Troubleshooting

I am seeking a skilled IT pro to help troubleshoot and resolve issues with my Windows PC that is used for video editing. I am having issues with running out of video memory when working on large resolutions, having crashes working in Adobe Creative Suite software, unreliable transfer speeds between drives and my NAS, and things like that. I am looking for someone who can connect remotely and/or co...

Job Type: Fixed price

Windows Administration Windows Server Troubleshooting Microsoft Windows Incident Management

Hey there! We’re on the lookout for a Remote Support Specialist to help our clients with all their tech needs. If you’ve got experience solving software and hardware problems, love assisting with installations, and know how to guide people through tech solutions, we’d love to chat with you! You’ll need to be a great communicator and comfortable working on your own. If you’re a tech enthusiast who ...

Job Type: Hourly: $20.00 - $40.00

Email Support Phone Support Product Support Technical Support Customer Support Team Management Troubleshooting Product Onboarding Technical Documentation Management Desktop & Laptop Support End User Technical Support Customer Service Incid

We are seeking a part-time (likely 1-2 hour per week at most) remote helpdesk support expert to provide IT assistance for our small, mac-based law firm. The ideal candidate will respond quickly to support requests and assist with the smooth operation of our computing systems. Familiarity with legal software, Mac OS, and remote troubleshooting is essential. If you're proactive, tech-savvy, and have...

Job Type: Hourly: $20.00 - $70.00

Technical Support Administrative Support Troubleshooting System Configuration Incident Management

We are seeking a reliable IT Support Specialist with expertise in both Mac and PC systems. The ideal candidate should be proficient in G-Suite, Slack, Asana, and Harvest. You will be responsible for providing timely support, responding to service requests within one hour. Your ability to troubleshoot and resolve issues efficiently will be critical to our team's productivity. If you're a proactive ...

Job Type: Hourly: $10.00 - $30.00

Technical Support Troubleshooting Incident Management Product Knowledge macOS

We are looking for experienced instructors to deliver a series of virtual Cloud Incident Response (IR) courses designed for SOC analysts, incident responders, and security professionals transitioning to or specializing in cloud security. These courses span foundational, intermediate, and advanced levels, with a focus on Microsoft Azure tools, architecture, methodologies, and practical applications...

Job Type: Fixed price

Cloud Computing Cloud Architecture Cloud Application Incident Response Plan Information Security Cybersecurity Management Database Security Application Security Business with 10-99 Employees Network Security Microsoft Azure System Administratio

We are a small but growing Managed Services Provider (MSP) looking for an experienced Chief Information Security Officer (CISO) to help us navigate key security, compliance, and legal considerations as we scale. What We Need We’re looking for a security expert who can provide 1-2 hours of consulting to: ✅ Answer cybersecurity, compliance, and legal liability questions related to MSP operations. ✅ ...

Job Type: Hourly

Cybersecurity Management Information Security Consultation Incident Response Plan Security Policies & Procedures Documentation Information Security Compliance ISO 27001

I am seeking a reliable technical support specialist who can cover my work shifts on my days off. Responsibilities include troubleshooting software issues, assisting users via chat or email, and ensuring minimal downtime for our systems. The ideal candidate should have a solid understanding of both hardware and software support. Flexibility and excellent communication skills are essential to effec...

Job Type: Hourly: $10.00 - $25.00

Technical Support Product Knowledge Incident Management Communication Etiquette Bug Reports

Overview We are seeking experienced Help Desk Support Professionals to provide Tier I, II, and III technical support for a potential contract. This role requires expertise in Microsoft Managed Services, IT infrastructure management, security, and desktop support. The position is conditional upon contract award, and interested candidates must submit their resumes for consideration. Available Roles ...

Job Type: Hourly: $25.00 - $74.00

Technical Support Customer Support Incident Management Ticketing System Troubleshooting