Search Results for: Help Desk
Found 71 result(s).
Technical Specialist Help Desk
Provide first-level technical support to users, troubleshoot hardware and software issues, maintain records, and collaborate with the problem resolution team to enhance customer service and improve processes.
Job Type: Hourly: $50.00 - $95.00
Incident Management Product Knowledge Ticketing System Technical Support Microsoft Active Directory System Configuration Email Support Troubleshooting Customer Support Windows Server
Full-Time Help Desk Coordinator for IT MSP (Remote – M–F 8 AM–5 PM PT)
Job Type: Hourly: $8.00 - $10.00
Customer Support Customer Service Ticketing System Administrative Support Phone Support Communications Customer Satisfaction Communication Skills Helpdesk
Ongoing Managed IT Services for Hybrid Microsoft + Azure Environment
Design 2147, a NYC-based consulting firm, is seeking a Managed IT Services Provider (MSP) to provide subscription-based monthly support for approximately 25–30 users across a hybrid environment. Our systems include Azure-hosted servers (SQL, RDS, DC), Microsoft 365 (SharePoint, OneDrive, Intune), QuickBooks Online, Power BI, and a VOIP setup (WeConnect). We require a vendor with demonstrated exper...
Job Type: Hourly: $85.00 - $125.00
Microsoft Windows Business with 10-99 Employees Microsoft Azure Windows Server Office 365 Microsoft Active Directory Troubleshooting Help Desk Software
Intercom Knowledge-Base Architect
Project Snapshot: We need an Intercom pro—yesterday. Your mission: turn our scattered Google Drive docs, SOPs, and FAQs into a clean, searchable knowledge base inside Intercom that serves two audiences: 1) Internal Team – lightning-fast answers and document links while supporting clients. 2) External Visitors – self-service help through the Intercom chatbot before a human steps in. You’ll own the ...
Job Type: Hourly
Junior Help Desk Technician
Deliver first-line technical support and troubleshooting for computer hardware, software, and basic networking issues. Help users get back up and running quickly while gaining hands-on IT experience. Don’t worry if you don’t have experience—training will be provided! If you're excited to learn and help us grow, we can’t wait to hear from you!(SUBMIT RESUME)
Job Type: Hourly: $32.00 - $55.00
Technical Support Microsoft Active Directory Windows Server Troubleshooting Incident Management Ticketing System Windows Administration System Configuration Helpdesk Customer Service
Onsite IT System Administrator for Help Desk Support
Overview We are seeking a highly motivated and experienced IT System Administrator who is located near Charlotte, North Carolina to join our team and provide dedicated onsite support to one of our key clients. The ideal candidate has a strong background in Managed IT Services, thrives in dynamic environments, and is passionate about delivering excellent customer service while resolving day-to-day ...
Job Type: Hourly: $30.00 - $50.00
Technical Support Incident Management Troubleshooting FortiGate Firewall
Help Desk Analyst
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to org...
Job Type: Hourly: $32.00 - $55.00
Technical Support Administrative Support Customer Service Customer Support Microsoft Excel Incident Management Data Analysis Microsoft Active Directory System Configuration Ticketing System
Onsite IT System Administrator for Help Desk Support - Long Island, NY area
Overview We are seeking a highly motivated and experienced IT System Administrator who is located in the Long Island area of New York to join our team and provide dedicated onsite support to one of our key clients. The ideal candidate has a strong background in Managed IT Services, thrives in dynamic environments, and is passionate about delivering excellent customer service while resolving day-to...
Job Type: Hourly: $30.00 - $50.00
Incident Management Technical Support Troubleshooting FortiGate Firewall
Slack Enterprise Setup for Help Desk and Support Workflows
We are seeking an experienced professional to set up Slack Enterprise for our organization. The ideal candidate will configure multiple virtual instances and establish effective ticketing workflows tailored for help desk and support operations. Your expertise will ensure seamless communication and support processes. If you have a strong background in Slack implementations and are familiar with cre...
Job Type: Hourly: $6.00 - $75.00
Administrative Support English Ticketing System Incident Management Slack Google Workspace
Help Desk
Buscamos un colaborador con un rol muy importante: Conseguir para los clientes pronta resolución y la mejor experiencia de servicio de nuestros clientes para resolver consultas, solicitudes y reportes de falla a través de los canales de mesa de ayuda Como Help Desk, será el experto que: - Asista los clientes a conocer más de nuestras soluciones, resolver consultas y entrenarse en el uso del ...