Search Results for: Email Support

As an E-commerce Customer Service Consultant, you will work closely with our customer service and operations teams to assess current processes, identify areas for improvement, and implement strategies that drive exceptional customer support experiences. You will leverage your expertise in Shopify and Gorgias to optimize our platform integrations, streamline workflows, and enhance customer service ...

Job Type: Hourly

Shopify Customer Service Training Ecommerce Support Fashion & Beauty Customer Service Customer Support Email Support Communication Etiquette

Job Title: Executive Assistant & Shopify Email Manager Job Description: We are seeking a motivated and detail-oriented Executive Assistant & Shopify Email Manager to join our team. This dual-role position combines high-level administrative support with hands-on management of customer communications and order fulfillment in our Shopify platform. Key Responsibilities: Executive Support: Assi...

Job Type: Hourly: $10.00 - $25.00

Shopify Gorgias Helium 10 Email Communication Customer Service Order Tracking Customer Satisfaction Email Support Administrative Support

Customer Care Specialist (B2C & B2B) Job Description Position Summary: The Customer Care Specialist is a remote, part-time role (10-20 hours per week, with potential for full-time)) responsible for delivering empathetic and knowledgeable support to pet parents. Reporting to the Customer Care Manager, this position serves as the primary point of contact for customers (consumers and professional...

Job Type: Hourly: $17.00 - $18.00

Complaint Management Customer Service Training Ecommerce Support Customer Feedback Documentation Online Chat Support Startup Company Customer Service Customer Satisfaction Customer Support Email Support Product Knowledge Order Tracking

Key Responsibilities: Customer Service Manage customer inquiries through email Maintain brand voice in customer communications Assist with developing response templates and inventory/escalation solutions E-Commerce Support (Shopify Plus) Update product listings, collections, and promotions Manage shipping configurations and discount codes Coordinate with internal teams for product launches and pro...

Job Type: Hourly: $18.50 - $18.50

Shopify Online Chat Support Ecommerce Support Customer Service Customer Support Customer Satisfaction Data Entry Email Communication Email Support Order Tracking

About Us, EngravenCard.com specializes in custom metal credit, debit, and business cards. We’re a fast-growing brand known for premium designs and top-tier customer support. Role Overview We’re looking for a Customer Service Representative to assist customers via email, chat, and social media. You’ll handle order requests, refunds, and provide design support and tracking customer interactions. Pho...

Job Type: Hourly: $10.00 - $20.00

Customer Support Email Support Customer Service Product Knowledge Online Chat Support

We are new e commerce business looking for a highly skilled and seasoned Customer Service Pro to consult and help us implement excellent support to our valued clients on the Gorgias app for shopify. You goal is to help us provide a system for Excellent customer support to our customers. We need best in class email, chat and phone support along with implementing AI agents for common customer inquir...

Job Type: Hourly: $20.00 - $40.00

Customer Service Customer Support Email Communication Online Chat Support Email Support

Our website is a new multi-vendor holiday marketplace. We’re looking for a part-time U.S.-based Onboarding Specialist (~5 hours per week to start) to help us welcome new vendors to the platform. You’ll play a key role in making sure vendors feel supported, informed, and excited to sell with us. ***You must have an undertanding of Webkul which is the vendor platform we use*** What you’ll do: • Revi...

Job Type: Hourly: $15.00 - $50.00

Shopify Ecommerce Support Email Support Product Onboarding Payment Processing Order Tracking Order Processing Retail & Consumer Goods Customer Service

We are seeking a part-time Customer Service Representative to join our team. The ideal candidate should be experienced in handling customer inquiries through various platforms, specifically Gmail, Shopify, Amazon Seller Central, and Walmart Seller Central. Your role will involve managing customer communications, resolving issues, and ensuring high levels of customer satisfaction. If you have a pro...

Job Type: Hourly: $15.00 - $22.00

Customer Service Email Support Email Communication Phone Support Customer Support

Customer Support Freelancer (Live Seafood Brand) – About 7 hours/week We’re Lobsterboys, a fast-growing DTC seafood brand shipping wild-caught live lobsters straight from the dock to our customers’ doors. We’re looking for a high-energy, people-first customer support freelancer to join our team. This role is part-time to start—about 1 hour a day, 7 days a week—with potential to grow. You'll be the...

Job Type: Hourly: $20.00 - $25.00

Email Support Customer Service Customer Support Customer Satisfaction Phone Support Email Communication Order Tracking

We are seeking a skilled consultant to evaluate our email deliverability practices related to our gifting platform. You will analyze our email sending domain, check for any issues affecting deliverability, and provide actionable recommendations. Experience in platform related email and not just email marketing is essential. There is a secondary goal to assess our current email marketing strategies...

Job Type: Hourly: $50.00 - $150.00

Email Marketing Email Deliverability Email Campaign Setup Email Communication Email Support